FAQ's
What Evidence Is There to Support the Effectiveness of Employee Engagement Programmes?
Engaged employees are significantly more productive, loyal, and present in the workplace. Studies have shown that engaged employees are 17% more productive, 42% more loyal, and have 41% fewer absences. Despite these compelling benefits, research indicates that in a typical company, only 30% of employees are fully engaged at work. This highlights the potential for improvement and the value of implementing effective employee engagement programmes.
What is the Difference Between the Voucher Hub and the Employee Recognition Hub?
Employee Recognition Hub: In this platform, employees earn points for their performance and behaviour. These points can be redeemed for various rewards, such as products, gift cards, experiences, or a tax-free Master Gift Card (specific to Ireland). This system is designed to boost employee engagement and foster a positive workplace culture where excellence is continuously encouraged.
Incentive Hub: This is an online platform designed to award vouchers to employees, channel distributors, retailer partners, and even customers for desired actions. The platform works like the Recognition Hub with the exception of peer-peer nominations. Users are given awards regularly and they can spend it through the Reward Store set up for them.
Voucher Hub: The Voucher Hub can be used by companies to award individuals who have used their services, who cater to their needs and other stakeholders. This is often used as an additional incentive by such companies. Unlike the Employee Recognition Hub, this system does not involve point accrual. Instead, it allows for immediate reward distribution through vouchers.
Choosing the Right Hub: Your choice depends on the type of recognition programme you want to implement. If your goal is to enhance employee engagement and create a culture of continuous recognition and excellence, the Employee Recognition Hub is ideal. On the other hand, if you prefer a straightforward system to award vouchers for specific actions, the Voucher Hub is the better choice.
How Can Employees Spend Their Points?
Employees can spend their earned points in the Reward Store on our programme website. They can choose from a wide range of top brands in retail, e-commerce, travel, hospitality, leisure, lifestyle, experiences, and products.
Amplify has partnered with leading suppliers and brands worldwide and developed a sophisticated online system to manage reward orders efficiently. The Amplify Reward Store currently offers over 2,000 individual rewards in 60 countries, with all rewards listed in the local market language and denominated in the local currency.
Alternatively, clients can opt not to have a Reward Store. Instead, they can convert all earned points at a specified date each year into a single tax-free reward, such as the Allgo Mastercard Gift Card.
Where Can I Use My Company Branding?
Company branding can be applied to various programme elements, including the Employee Engagement Hub, mobile app, physical and e-vouchers, emails, communications, and more. Most branding is included as a standard service, but we also offer enhanced branding options if desired.
What Happens if Employees Leave?
Our pricing structure is based on a per-employee model, ensuring you only pay for the employees actively using the service. If an employee leaves, you can easily remove them from the system, and you will no longer be charged for their access. This flexible approach ensures that you only pay for what you use.
What if More Employees Join?
You can easily add new employees to the programme as they join your company. We also offer discounted pricing for large-scale employee enrollments. If you are planning a significant recruitment initiative, we recommend waiting until the process is complete to take advantage of these bulk enrollment discounts and achieve greater savings.
Is There a Limit on the Number of Employees?
No, there is no limit to the number of employees you can enrol in our employee recognition software. We have successfully provided our services to companies with thousands of employees without compromising the performance of the hub.
Is There a Limit on the Number of How Long Does Implementation Take??
The implementation process typically takes between 4 to 6 weeks. However, if you need it done more quickly, we can expedite the process to meet your timeline.
Can It Be Integrated with Existing Systems?
Yes, our platform can be integrated with your existing HR systems and API integrations. Our goal is to make the implementation as seamless and efficient as possible.
Do You Offer Training?
Yes, we provide onboarding sessions for your staff, managers, and executives. This training ensures that everyone understands how the system operates and can start utilising its features effectively from the live date.
Do You Offer Customer Support?
Yes, we have a dedicated customer support team available to assist your employees with any queries, including login issues and other immediate concerns. Additionally, our account management team will oversee your project and serve as your point of contact from pre-implementation through post-implementation, ensuring a smooth and successful experience.
Can I Extract Data from the Employee Engagement Software?
Yes, our software provides real-time insights, quarterly reports, and annual overviews, allowing you to monitor and evaluate its effectiveness. These reports can be integrated with your HR processes to track employee performance and engagement comprehensively.
Still have a question?
At Amplify, we are always ready to assist you with any questions you may have about our employee engagement and incentive software. Below, we have compiled a list of frequently asked questions. However, for the best and most immediate answers to your queries, please do not hesitate to contact us directly.